PRIVACY POLICY, DATA USAGE & STORAGE POLICY

Effective Date: February 14, 2025

1. Introduction

This Privacy Policy explains how I, A.J. Abdon, handle personal information collected through my Creative Writing Coaching Gig on Fiverr and the use of my AI writing companion, NanaNudge (if included in your purchase). By using my coaching services and NanaNudge, you agree to this Privacy Policy.

2. What Information is Collected

I only collect and store:

  • Email Addresses (for authentication purposes if using NanaNudge)

  • Chat Messages & History (to enhance user experience and provide better AI-generated responses)

I do not collect sensitive information such as credit card numbers, phone numbers, or other highly personal data such as biometrics (such as age and gender). However, to provide functionality, third-party services may collect certain data as part of their operations:

  • Stripe: For payment processing, Stripe collects and stores payment-related information such as billing addresses, transaction details, and payment method information (e.g., credit card last four digits, expiration dates). I do not have access to full credit card numbers or sensitive payment details.

  • Supabase: For authentication and data storage, Supabase collects and stores email addresses and encrypted passwords. Supabase also handles OTP (One-Time Password) verification for secure login. To protect user data, Supabase employs the following security measures:

    • Row-Level Security (RLS): Ensures that users can only access data they are authorized to view, preventing unauthorized access to sensitive information.

    • Encryption: All data is encrypted both in transit (using TLS/SSL) and at rest (using AES-256 encryption).

    • OTP Verification: Adds an extra layer of security by requiring a one-time password for login attempts.

    • Compliance: Supabase is compliant with GDPR and other data protection regulations, ensuring that user data is handled responsibly.

  • Vercel: For deployment, Vercel may collect technical data such as IP addresses, request logs, and performance metrics to ensure the service runs smoothly. Vercel implements the following security measures to protect user data:

    • DDoS Protection: Vercel uses advanced DDoS mitigation to prevent service disruptions and ensure availability.

    • Encryption: All data transmitted through Vercel is encrypted using TLS/SSL.

    • Isolated Environments: Each deployment runs in an isolated environment to prevent cross-contamination of data.

    • Compliance: Vercel adheres to GDPR and other global data protection standards, ensuring that user data is handled securely.

  • Resend: For email communication, Resend collects email addresses to send OTPs and authorization codes. Resend retains metadata (e.g., recipient's email addresses, timestamps, and delivery status) for a limited time (usually 30 days) for debugging and monitoring purposes. Resend employs the following security measures:

    • End-to-End Encryption: All emails and data transmitted through Resend are encrypted to ensure privacy.

    • Minimal Data Retention: Resend does not store email addresses or other personal data beyond what is necessary for sending OTPs and authorization codes.

    • Compliance: Resend is GDPR-compliant and follows best practices for data protection, ensuring that user data is handled securely and responsibly.

I only collect and store the minimal data necessary for functionality. I do not and will not sell, share, or distribute your data to third parties beyond what is required for these services to operate.

3. Privacy & Confidentiality

Due to the nature of the internet and OpenAI's AI model, absolute confidentiality cannot be guaranteed when transmitting data online. However, I take precautions to protect your information.

The host of NanaNudge, Vercel (for deployment) and Supabase (for data storage), may automatically collect certain user data, such as email addresses, for authentication purposes. I (A.J. Abdon) do not use or save this information for any other purpose. I will never share your data (email, chat history, chat messages) with Vercel, Supabase, or any third party. No information linking your data to your email will be publicly distributed.

4. Access & Security

Access to NanaNudge is strictly for authorized users (clients who purchased through my Fiverr gig). Any unauthorized or unrecognized users will be removed and access revoked. Sharing or publicly distributing NanaNudge is strictly forbidden. Do not share the link or login credentials.

5. Data Retention & Deletion

Chat history is stored only for functionality and is not used for any other purpose. If you wish to delete your data, please send a request to A.J. on Fiverr or via Contact page here, and I will remove your stored email and chat history within 7 days. (Note: Data deletion requests are the same as profile deletion. Once the request is sent, your profile will be deleted).

6. Security Measures

I take reasonable steps to protect stored data. However, as NanaNudge is an AI-powered tool, no online service is 100% secure, and users should avoid sharing sensitive personal details in chat.

7. Updates to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be available within my Fiverr gig description. For any concerns, contact me via Fiverr or through the Contact page here.

Data Usage & Storage Policy

1. Introduction

This Data Usage Policy explains how data is collected, stored, and used when you engage with my Creative Writing Coaching Gig on Fiverr and when you access NanaNudge, my AI writing companion (if purchased as an add-on).

2. What Data is Collected?

NanaNudge will only collect minimal data necessary for functionality:

  • Email Address – Used solely for authentication to grant access to NanaNudge.

  • Chat History & Messages – Temporarily stored to improve AI-generated responses and maintain session continuity.

I do not collect, process, or store sensitive financial details, private addresses, or any unnecessary personal information.

3. How Your Data is Used

Your data is used only for:

  • Authentication & Access Management – Ensuring only authorized users can access NanaNudge.

  • User Experience Optimization – Storing chat history temporarily to improve AI-assisted writing suggestions.

  • Customer Support & Service Improvements – Enhancing NanaNudge based on common user needs.

I do not sell, distribute, or share your data with third parties.

4. Who Has Access to Your Data?

Only I (A.J. Abdon) have access to stored emails and chat history. Vercel (hosting) and Supabase (data storage) automatically collect authentication-related data (email) as part of the platform’s functionality, but I do not process or use this information beyond authentication. Your data is not shared with any third party or external service outside NanaNudge.

5. How Long is Data Stored?

Chat history is stored temporarily and is only retained to enhance user experience. Emails used for authentication are retained for as long as the user has access to NanaNudge. If you wish to delete your data, you may request removal at any time (see Section 7).

6. Security & Confidentiality

While I take reasonable steps to secure stored data, no online system is 100% secure due to the nature of the internet. Avoid sharing sensitive or confidential information in NanaNudge. Unauthorized access is strictly prohibited—any misuse may result in access termination.

7. Data Deletion & User Control

You have the right to request deletion of your stored data at any time. To delete your email and chat history, contact me via the Contact page here. Data deletion requests will be processed within 7 days.

8. Policy Updates

This Data Usage Policy may be updated periodically. The latest version will always be available in my Fiverr gig description.

9. Contact Information

For questions or data deletion requests, contact me via Fiverr or through the Contact page here.